You have connected Vimeo as your video source, but your videos don't play in the demo app? Check the following.
You need a Vimeo Standard plan or higher
Tappla connects through Vimeo's API to get the direct video file links, and Vimeo only exposes those on a paid plan. A free Vimeo account will not play. You need a Vimeo Standard membership or better — the legacy Vimeo Pro plan also works. Upgrade your Vimeo membership →
You need a Vimeo Access Token
Generate an Access Token in Vimeo Developer and paste it into your Contents settings in the Tappla dashboard. Detailed instructions →
Check your video privacy settings
Tappla can pull videos with these Vimeo privacy settings:
Vimeo privacy | Works in Tappla? |
Public | Yes |
Unlisted (hidden from Vimeo, embeddable) | Yes |
Private / Only me | No |
Password-protected | No |
We recommend Unlisted: it keeps your videos off Vimeo's public discovery but still lets Tappla pull them.
Make sure your videos sit inside a Showcase
Tappla pulls from Vimeo Showcases (formerly called Albums) or Channels — each one becomes a row in your app. Make sure you do not add the same Showcase or Channel twice (for example, also as the Featured Playlist at the top).
Still not playing after these checks? Contact us.